Owned and operated by the Accor Corporation, Mercure Hotels continues as a leading earner among associated midscale sister companies. Each hotel boasts either three or four stars, while affiliated lodging providers Grand Mercure operate as five-star establishments. The brand sits in over 50 countries and provides guests with classy and comfortable lodging in addition to thousands of jobs for qualified hospitality workers. Available opportunities offer aspiring associates include lucrative salary options along with desirable job benefits packages consistent with industry standards. The company frequently offers part-time and full-time scheduling options in addition to fixed-term possibilities. Employees building tenure with the company for some time may become eligible for secondment opportunities, as well.
Mercure Hotels Jobs and Wage Information
Numerous entry-level opportunities request A-level education credentials, though the education requirements persist only as preferred rather than required prerequisites. Candidates should provide proof of transportation and arrive on time for every meeting with hiring officials, as the company desires reliable and punctual labourers for consistent and efficient hotel operations. Applicants must stand at least 18 years of age with some exceptions occurring for location-specific positions. The organisation frequently hires qualified applicants for the following jobs:
Casual Spa Therapist – Providing relaxing and indulgent services for customers, spa therapists perform massages as well as body and facial treatments. Key duties entail readying rooms for guests based on individual preferences, sanitising work areas, and abiding by safety and health standards. Reading, listening, and comprehension skills remain pivotal for labourers in addition to working cohesively in team environments. Talking and generating rapport with guests remains crucial, as well, and elevates potential for tips. Spa associates must keep track of inventory and understand when to place orders for additional supplies. Typical salary options for casual spa therapists hover around £15,000 yearly and fluctuate with experience and performance.
Reception Team Member – Reception team members must carry A-level education certificates. As integral parts of the reception process, labourers welcome guests as well as remain available for additional needs. Professional appearances, well-spoken interpersonal interactions, and desires for promotion ensure applicants receive hiring preference for reception positions. Added tasks include payment processing, reservation recording, and administrative tasks like copying paper and utilizing fax machines. Starting salary packages fall between £7.00 and £9.00 per hour.
Restaurant Team Member – Also requiring A-level certifications, restaurant jobs involve providing excellent dining experiences. Associates must extensively memorize wine selections and food profiles to accurately inform guests. Recording orders and seating guests according to seating charts consumes a majority of team member time. Individuals working within restaurant settings must participate in cleaning procedures during limited customer flow and occasionally participate in inventory stock procedures. While national minimum standards commonly dictate pay for team members, tips considerably increase income.
Mercure Hotels Job Benefits
Job benefits for employees range depending on title within respective departments and length of time with the company. Core benefits readily available for most employees include holiday and pension schemes. Associates become eligible for discounts on breaks for friends and family after at least six months of consecutive service with the hotel chain. Developed for travel enthusiasts, the international mobility project allows existing workers to transfer to one of more than 100 countries. Other notable benefits may include company stock programmes and income protection.
Generally, hospitality roles require customer-focused skills. While most duties revolve around customer satisfaction, additional requirements for candidates entail varying degrees of physical fitness, math and writing abilities, and experience with conflict resolution. Back-of-house jobs, such as maintenance and kitchen operations positions, may lessen the likelihood of guest interaction, though back-of-house candidates with at least basic interpersonal skills prove ideal associates. Recently hired labourers should expect varying schedules until earning greater seniority. Management typically values employees with open schedule availability and cross-over abilities in case of coworker absences.
Mercure associates may take advantage of multiple training and development courses offered every year through parent company Accor. Employees choose from 17 academies designed to increase skills and present certifications in management, culinary operations, and reception philosophy. The parent company reports 20,000 employees benefit from career advancement opportunities each year, while many remain a direct result from academy graduation.
The first Mercure hotel opened in 1973. Moving into diverse markets like Germany by 1983, the French hotel chain began offering services in the U.K. in 1997. The lodging subsidiary operates 700 hotels with a total of about 90,000 rooms spanning the globe.
Some locations feature opportunities for breaks alongside waterfronts, mountains, and cityscapes like London. Themed breaks may include gourmet dining, golf, and spa treatments as well as inclusive family programming. Services offered in-room range from room-service to free WiFi and television. Usual amenities, such as fresh towels and complimentary soap, remain consistent. Also offered for additional fees may include airport pickups, valet, and bottle service.
The Accor Corporation earns about £4 billion in annual turnover from an extensive network of about 3,700 hotels across the globe. Total employment numbers sit around 180,000 and continue to climb due to expansion. Booming with success, the hotel group opened almost 100 hotels in 2014 and plans to continue development with franchising efforts.
Minimum age to work at Mercure Hotels: 18
Official Site: https://jobs.accor.com/Pages/Header/Professions.aspx