The leading home improvement retailer in Europe, B&Q oversees a multinational chain of hardware stores and garden centres based in the United Kingdom. B&Q dominates the home improvement market in the UK with over 350 stores throughout the country. The British company also operates more than 60 international locations in China and Ireland to rank as the third-largest home improvement retail chain in the world. In total, B&Q stores employ about 20,000 workers and serve over 3 million customers each week.
Popular B&Q Jobs and Salary Information
For the convenience of prospective employees, B&Q maintains an online job application process for all positions available at stores within the United Kingdom. The major retailer conducts frequent hiring to fill part-time jobs, full-time careers, and temporary employment opportunities. Candidates 18 years of age and authorised to work in the UK may apply online for the following B&Q jobs:
Customer Advisor – As the entry-level job title specifies, customer advisors directly assist shoppers on the sales floors of B&Q stores. Employees usually work in a designated store department or showroom. While specific responsibilities vary by department, customer advisors generally identify the home improvement needs of shoppers and recommend appropriate products or services. Other job duties include locating items for customers, finalising sales at the till, replenishing stock on the shop floors, and cleaning store locations. Previous retail experience, while not required, often proves helpful in securing B&Q customer advisor jobs. Candidates applying to work in the showroom department of B&Q stores may need prior knowledge of home improvement processes and hardware. Job seekers with engaging personalities and the willingness to take initiative in approaching customers usually gain increased hiring consideration. B&Q also tends to hire applicants with the ability to work a flexible schedule, including weekends. Hourly pay rates for B&Q customer advisors typically fall between £6.00 and £7.00.
Management – Careers in management at B&Q stores come with various available job titles, including team leader, supervisor, deputy store manager, and store manager. In addition to fulfilling regular customer service duties, managers carry out a variety of specialised tasks designed to improve the financial performance of each shop. Basic job responsibilities include analysing budgets, monitoring expenses, ensuring the constant availability of merchandise, and developing strategies to promote long-term sales growth. Managers also hire and train new employees, supervise entry-level associates during work shifts, and motivate workers to create the best shopping experience possible for customers. Previous retail management experience serves as the primary hiring requirement for managerial jobs available at B&Q. Prospective employees should demonstrate strong commercial acumen and passion for DIY home improvement projects. Candidates in agreement with the mission and values of B&Q typically enjoy increased chances for employment. B&Q pays supervisors and team leaders up to £10.00 per hour on average. Annual salary options for deputy store managers generally range from £25,000 to £40,000. B&Q store managers usually earn between £45,000 and £60,000 in yearly salary, depending on experience and location.
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Benefits of Working at B&Q
Upon hire, B&Q employees gain immediate access to attractive pay scales, flexible work schedules, and on-job training. As associates continue to work for B&Q and meet certain eligibility requirements, additional employee benefits become readily available. B&Q offers bonus schemes, employee discounts, and childcare vouchers to eligible workers. The home improvement retailer also extends pension schemes, discounted healthcare coverage, and 6.6 weeks of annual leave to qualified workers. Other available job benefits include employee recognition schemes, service awards, and stock purchase programmes.
B&Q fulfills a wide range of home improvement needs under one roof. The largest B&Q stores feature at least 8,000 square metres of floor space and offer up to 50,000 different products. Many products offered in-store also stand available for purchase online through the B&Q website. B&Q strives to accommodate an eclectic mix of customers ranging from everyday homeowners to trade professionals. Part of the Kingfisher family of brands, B&Q serves as a sister company to international hardware retailers Brico Depot, Castorama, and Koctas.
As the largest hardware store chain in the UK, B&Q constantly needs to hire new employees in order to maintain the leading share of the British home improvement market. Entry-level job seekers and experienced professionals alike consistently find ideal opportunities for employment at B&Q stores. The home improvement retailer generally hires entry-level applicants to serve customers and more experienced candidates to work as managers. B&Q store associates enjoy competitive pay rates, several attractive employment benefits, and the chance for career advancement with one of the largest DIY retailing companies in the world.
Richard Block and David Quayle founded B&Q in 1969. Initially operating as Block and Quayle, the first B&Q store opened in Portswood, Southampton, England, and made professional building supplies accessible to private homeowners. By 1979, an additional 25 stores operated under the B&Q banner. The 1980s witnessed the meteoric rise of the hardware store chain, as B&Q expanded to 280 locations and became part of the prominent Kingfisher Group within the decade. B&Q continued to grow throughout the 1990s and early 2000s. The chain acquired other home improvement retail chains and opened stores in new, overseas markets. The British hardware retailer maintains an international network of more than 400 stores, with over 350 B&Q outlets located in the UK alone.
Products and Services
B&Q stores feature as many as 50,000 different products ranging from home decor and appliances to power tools and gardening equipment. The prominent retailer also offers a comprehensive selection of flooring, lighting, paints, wallpaper, and other items commonly used for DIY home improvement projects. Specially trained B&Q associates perform design consultations and professional installation services in-store, as well. B&Q also hosts DIY classes at select store locations and dispenses home improvement advice via the company website.
Parent company Kingfisher plc operates B&Q as a wholly owned subsidiary. B&Q annually contributes roughly £3.7 billion in yearly revenues of the more than £10.6 billion generated by Kingfisher in total. The parent company trades on the London Stock Exchange as KGF and maintains corporate headquarters in the Paddington district of London, England, UK. Head offices for B&Q remain based in the town of Eastleigh in Hampshire, England.
Minimum age to work at B&Q: 18
Official Site: www.diy.com/careers